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Good afternoon. I want to start a small business and I would like some kind of automated call center. Does anyone know where I can watch this?
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My sister opened a bakery, and I offered to help with the phone orders since she’s busy baking. I wanted a site with good advice on handling lots of calls at once. Saw best contact center software and it’s got solid info on call center tools. It covers call queues, live monitoring, and even some AI tricks to save time, which I thought could keep orders flowing smooth. The site mentions scalable options too, so it’d work even if her shop gets busier.
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